Support Desktop
The UGCS Service Desk is your first point of contact for UGCS IT Services. You can submit/report a problem using the Customer Self-Service Portal or find Documentation or a Support Forum to answer your questions. If the UGCS End User Support staff cannot solve your query immediately, they will log the details and refer the matter to another member of staff who has specialist expertise in the relevant area. Need help with a service or particular application? Visit our support area located on the Ground Floor of the UGCS building.
The Service Desk is your first point of contact for UGCS IT Services.
The University provides a wide range of IT systems and services that require user accounts and passwords to provide secure access.
Provides support for sending email messages to multiple recipients and management of lists of recipients.
Support for handling UG new media issues (social media, blogging etc)
